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CONFLICT RESOLUTION
Mason Resources  |  Local Resources  |  National Resources  |  

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Mason Resources

 The Guide to Pride: Resident Student Handbook is distributed by the Office of Housing and Residence Life and states that all George Mason University residents are expected to know and conduct themselves in accordance with the terms and conditions set forth in the Housing and Dining Services Agreement. It is residents’ responsibility to know and abide by all University and Housing regulations. For more information regarding University Regulations, please refer to the Guide to Pride: Resident Student Handbook at http://housing.gmu.edu.

The Institute for Conflict Analysis and Resolution (ICAR) is committed to the development of theory, research, and practice that interrupt cycles of violence. ICAR is an innovative academic resource for people and institutions worldwide. It comprises a community of scholars, graduate students, alumni, practitioners, and organizations in the field of peace making and conflict resolution. ICAR is a Commonwealth Center for Excellence, recognized for its leadership in the field and its world-renowned faculty. ICAR is committed to advancing the understanding of deeply rooted conflicts between individuals, groups, organizations, and communities in the United States and all over the world through research, teaching, practice, and outreach, as well as developing the requisite processes and conditions for the productive resolution of conflicts. Information for prospective students is located at http://www.gmu.edu/departments/icar/.

Journeys of the Heart is a support group for LGBT students to assist students who are coming to terms with feelings about their sexual identities such as gay, lesbian, bisexual, and transgendered people a support network. This group offers a safe, supportive, and confidential setting in which students can discuss coming out, developing a healthy support system, dating, and integrating their sexual identities with school and career. Visit http://www.gmu.edu/departments/csdc/journeys.htm.

The Office of Equity and Diversity Services (OEDS) monitors the university's continuing commitment to affirmative action and equal opportunity both in its employment and educational practices. The Office of Equity and Diversity Services ensures that members of the campus community understand their rights and responsibilities to learn and work in an environment free from discrimination on the basis of race, color, gender (including sexual harassment), religion, national origin, veterans status, disability, sexual orientation, and age through education, training and the resolution of complaints. In addition, the OEDS works collaboratively with other campus entities and the surrounding community to create, design and disseminate programs that bring diverse people together for the purpose of learning about and from one another and to share experiences and ideas. Read more about topics around conflict at http://www.gmu.edu/equity/.

Self-Development Workshops provide skills for individuals to improve the quality of their lives and their relationships through personal assessment, education, practical guidelines, and referral resources. Topics include assertiveness in one's academic and personal life; effective interpersonal communication; regulating stress; and anger management. Individual workshops are held regularly and can be accessed at http://www.gmu.edu/departments/csdc/sdwksp.htm.

The Self-Help Resource Library provides a collection of audio and video tapes, CD ROMs, books, and handouts on growth and academic skills available for use in the Resource Library by students of George Mason University during business hours. Programs in the Self-Help Resource Library are organized by categories including assertiveness (http://www.gmu.edu/departments/csdc/assertiv.htm), decision-making, and problem-solving resources which are listed online at http://www.gmu.edu/departments/csdc/media.htm.   <back to top>


Local Resources

Northern Virginia Mediation Service provides voluntary mediation, conciliation, and facilitation services readily available and financially affordable for every resident of Northern Virginia. Other services include educational activities regarding collaborative methods of resolving disputes and restorative justice services to victims and offenders as either an adjunct or alternative to normal criminal justice penalties. Most important is the encouragement, advice, and technical assistance provided with respect to the organization, development, and evaluation of alternative systems for the non-judicial resolution of disputes. To browse these services visit http://www.nvms.us.   <back to top>


National Resources

The Campus Conflict Resolution Resources Project (Campus-adr.org) is intended to increase administrator, faculty, staff and student awareness of, access to, and use of conflict resolution information specifically tailored to the higher education context. Conflict is endemic in higher education, touching the lives of students, staff, faculty and administrators. When handled well, conflict can provide valuable opportunities for learning and change. Conflict handled poorly can be quite costly in terms of time, motivation, and perceptions of safety, security, and interpersonal relations. Visit http://www.campus-adr.org/Welcome_Center/welcome.html.

The Conflict Resolution Information Source (CRInfo) is a free, online clearinghouse, indexing more than 25,000 peace- and conflict resolution-related web pages, books, articles, audiovisual materials, organizational profiles, events, and current news articles. CRInfo provides information on hundreds of peace and conflict resolution related topics in addition to recommended readings and essays on key topics. An extensive networking section connects users with the network of people working in conflict resolution-related fields and a set of Conflict Resolution FAQs (frequently asked questions) provides easy access to many of the most common questions asked by CRInfo users. Check this info packed site out at http://v4.crinfo.org/.

The Conflict Resolution Network (CRN) strives to create conflict-resolving community in a culture of peace and social justice. Conflict Resolution builds stronger and more cohesive organizations and more rewarding relationships. CRN makes conflict resolution skills, strategies, and attitudes more readily and universally accessible. CRN material can be freely reproduced if the copyright notice appears on each page. More information is available at http://www.crnhq.org/.

The Conflict Resolution Site has been established through the joint efforts of the Office of Human Resource Development and Office of Quality Improvement at University of Wisconsin-Madison as a resource to enhance the skills of faculty, staff, and students as they seek to manage conflicts that occur in campus communities and build a positive campus climate. To explore different types of conflicts, their consequences and suggestions for dealing with each, visit this comprehensive site, which includes additional resources at http://www.ohrd.wisc.edu/onlinetraining/resolution/<back to top>

Books and Other Reading

McKay, M., Davis, M. and Fanning, P. (1995). Messages: The Communication Skills Book (2nd ed.) Oakland, CA: New Harbinger Publications.